At FEPY, we've crafted our shipping policy with your convenience as our top priority.

• Swift Dispatch, Lightning-Fast Delivery: We pride ourselves on our speedy order processing. Within the UAE, your orders are dispatched within 1-2 working days, ensuring your products reach your doorstep in no time.
• Clear Shipping Costs: We believe in transparency. All delivery charges are clearly presented at checkout, so you're always in the know. All our customers are eligible for free delivery excluding western regions in UAE.
• Real-Time Updates: In the rare event that an order might take longer than our 2-day delivery commitment, we'll promptly notify you of the revised dispatch estimate. You can choose to proceed with the adjusted delivery time or opt for a hassle-free order cancellation and a full refund, processed within 5-7 working days.
• Global Compliance: FEPY fully complies with international laws and regulations. We do not offer services or products to any OFAC (Office of Foreign Assets Control) sanctions countries, in accordance with UAE law.

Our aim is to make your shopping experience smooth and enjoyable. Thank you for choosing FEPY, where top-quality service and customer satisfaction are our cornerstones.

Please Note: In the Western region, we kindly ask for a minimum order value of 100 AED to qualify for free delivery.

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