Our Policies

Your data privacy is important to us. We are committed to maintaining the confidentiality of the information you provide and will take all reasonable and necessary measures to protect your personal information. We only collect information required to verify your identity and provide you with our services, enhance your experience, and protect your account. We may collect the following information: name, address, phone number, email address, gender, date of birth, country of residence and citizenship, language and user preferences. Our electronic information systems are password protected to prevent unauthorized access by using Secure Sockets Layer (SSL) software, which encrypts the information you input. To maintain this protection, we advise you to refrain from providing your password to anyone. We have adopted security measures to protect personal information from loss, misuse or alteration while it is under our control. Our staff are trained and required to protect the privacy of your personal information. Please contact with us immediately if you believe your password has been misused.

Unfortunately, we do not have an exchange policy; refunds are only provided in case you receive a damaged/defective or wrong product following a complete investigation by the concerned department

Rest assured, we do not store your card details. At no point do we receive/store your card details. You are redirected to the respective bank's secure payment site when you enter the card details. The bank exchanges the data provided by you with your card-issuing bank through a Secured Socket Layer. Your card issuing bank authorizes or rejects the transaction, based on which we process or reject the order.